Network Officer - Midlands
Location: Tividale, West Midlands
Position Type: Full Time, Permanent
Reporting To: Head of Commercial
Salary: £35,000 to £40,000 per annum
Join Our Network Office Team - Shape the Future of Bus Services in the Diamond Bus Network.
Do you thrive in a fast-paced environment where planning, coordination, and problem-solving are key?
Are you passionate about keeping public transport running smoothly and efficiently?
If so, we want you to join our Network Office team – the central hub that keeps our bus operations flowing.
What You'll Do...
As a Network Office team member, you'll be at the heart of the action, responsible for:
- Prepare compliant and accurately mapped bus service registrations with varying local authorities
- Communicate with local depots to identify upcoming roadworks and plan diversions
- Producing bus schedules and driver duties in line with service levels and legal requirements
- Build timetable and service proposals and provide information to assist the company with bids for new business opportunities
- Assisting in route planning, event management, and service updates.
- Working with wider commercial team to identify potential improvements in the bus schedules and network performance
- Maintain Next Stop systems and Destination Blind programming in line with accessibility regulations
What We're Looking For...
- Strong communication and decision-making skills.
- Ability to stay calm under pressure and think on your feet.
- Good geographical knowledge of the area or willingness to learn.
- IT literacy
- Previous experience in a transport, logistics, or control room setting is a bonus—but not essential. Full training provided.
What We Offer...
- A dynamic, supportive team environment.
- Opportunities for training and progression in network planning or operations.
- Company benefits including: free travel, pension, uniform, etc.
- The chance to make a real difference in how our communities move.
Closing Date for Applications is 31st July 2025.
For the Full Job Description and to apply for this role, please complete your online application here: