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25th January 2024 @ 05:00 am GMT
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Commercial Officer - West Midlands

Commercial Officer - West Midlands

Reporting to: Head of Commercial

Location: Tividale, West Midlands

Travel Required: Rotala Operating Centres (subject to request)

Position Type: Full Time

Salary: £25,000 p.a.


Reporting to the Head of Commercial, the successful candidate will be responsible for ensuring accurate KPIs and dashboards are provided for the depot management team and regional senior management team, including presenting these to the relevant managers/directors and highlighting pertinent issues.


  • Maintenance of internal data systems to provide accurate information being fed through to ticket machines and external sources
  • Implement service/timetable changes or new ticketing schemes and work with the commercial team to ensure seamless integration with the web system and ticketing systems
  • Provide insights to review performance and trends with the aim to suggest improvement measures
  • Produce regular data reports to provide to external stakeholders and internal stakeholders
  • Ensure the business is in line with legal requirements from the Department for Transport or contractual obligations with Local Authorities
  • Engage with Local Authorities for data provision or service improvement plans to maximise public usage and business profitability.
  • Assist the administration team with submitting service registration and providing data for invoices.
  • Work closely with commercial team to ensure timely submission of prices for tenders and contractual proposals.
  • Assist the company with any other commercially related tasks within your competency level.
  • Assists the scheduling commercial officer with producing legally compliant schedules, service timetables, and mapping systems.

Hours of Work

You are required to work 40 hours per week (Monday to Friday). A flexible approach toward working hours is required to ensure effective cover throughout each day of operation.

Health & Safety

Employees are required to comply with all Statutory/Company Health & Safety Policies and Procedures.

Skills, Experience and Qualifications Required

  • Reliable, conscientious with the ability to take ownership of issues;
  • Self-motivated with a positive can-do attitude to all tasks;
  • Effective communication skills, both written and verbal;
  • The ability to analyse reports and identify issues;
  • Excellent knowledge and understanding of Microsoft Office;
  • Ability to work on own initiative as well as part of a team;
  • Ability to demonstrate a flexible and co-operative approach towards changing business needs;

To apply for the role, please send a letter of application and CV by email to:

Alec Ward, Head of Commercial  |  Alec.ward@rotala.co.uk